Shein Hong Kong
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Shein Hong Kong Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Hong Kong has 2.5 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Shein Hong Kong to a friend or colleague.
- Rating Distribution
Pros: Affordable, Good products, It has good stuff.
Cons: Unable to reach anyone, Delivery and order processing, You will not get your package.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Hong Kong has 2.5 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Shein Hong Kong to a friend or colleague.
- Rating Distribution
Pros: Affordable, Good products, It has good stuff.
Cons: Unable to reach anyone, Delivery and order processing, You will not get your package.Recent recommendations regarding this business are as follows: "not worth it", "for Refund", "Make sure you don't send to a PO Box or prepare to go pick it up yourself at the Courier that they don't even tell you who it is. They just give you a Tracking number and expect you know who the Shipper is. Good thing I am experienced in Tracking or I would still be trying to contact Shein. Good luck, they don't seem to have a phone and you can't send them a personal message.", "They have poor customer service", "Get stuff. Get it home. Where s my stuff?".
Most users ask Shein Hong Kong for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Shein Hong Kong Reviews
"Refund"
I wanted to inform you that I have not received the items, either they were stolen at the airports, or you did not ship them. I am requesting a refund for...
"Registration problem"
I cant register in the Shein App for months, i want to know when will this be fixed as it keeps saying sorry, system updating. Even if you go to the customer...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Registration problem
- Cheap cost
- Convenient
- Registration
Preferred solution: Apology
User's recommendation: not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
GSHNFJ368****SP
Dear Sir
I had well received the order GSHNFJ368****SP made on 02/16/2024 amounting $583.60
But I had received some issues with my delivery. Here are the details :
1 sj230622****920226 i ordered blue but i received in White
2 sw231221****179935 Received broken
3 sl240108****824360 Received broken
4 sj231213****114343 received with stain
5 sj230217****832444 received with stain and small
6 sg230704****093229 I ordered 5 received 4
7 sh230608****909235 Received broken
8 si231212****019125 received too large
9 sf221026****497247 the finished is full default.
the quality
10 sh230512****029980 did not get the star
11 sf221031****844427
12 sm221111****700780
These products are useless. My email is anncy@***.fr
Can you please do needful for replacement or refund.
Regards
Anncy
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Retrn items
- Variety of stocks
- Limitation
Preferred solution: assist me to be able to choose items on sale
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Why is my order not being processed, no email confirmation, charged my card
[8:33 AM] Akataobi, Kelvin
I bought xmas tree via this website however, there was no confirmation email but my bank account was charged. i have tried to contact customer service via service@***.com but the email address doesnt exist or does not accept my emails.
all the email i sent bounced back. is this site a fruad?
are you shipping my purchase or should i report to the Authority? https://www.sheinza.com/collections/%F0%9F%8E%84christmas?st&fbclid=PAAabn7VE3K1JO4QdNpkFkOQ1a32VdBvZfXrydSUvuYXBYPe6X4eQN_58gIdk_aem_Ackup01jKX9qT3OAEM3JcEgPPrajp1dSHYyVq_syIruCY4e4TMCeXiYw4UdDZfs5g-phQsyg57CfwFA-rWooCsL-
Sza
Sza
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Central, Central And Western District
Cannot registered
Dubai, Dubai
I have 2orders not dispatched yet why?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hong Kong, Hong Kong
On 30 nov 2023 DEBIT MY CREDIT CARD FOR USD34.96 AND PAYMENT NO. PFLIPZIP.COM 888-599****US, AND ON 30 DEC 2023 AGAIN THEY DEBIT MY ACOUNT FOR SAME AMOUNT AND SAME REFENCE NO.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hong Kong, Hong Kong
USA SHEIN DEBIT MY CREDIT CARD BUT NOT DELIVER OR REFUND
31-01-2024
Dear Sir, I want to bring your attention from USA web side I bought some ladies blouses on 28 Nov 2023, and they ask me to pay and I use my credit card and paid 30 Nov 2023 they debit my account but didn't gave me any confirmation or receipt for my goods here is the payment refer NO. PFLIPZIP.COM 888-599**** US.
And again on 30 Dec 2023 same amount and same reference NO. PFLIPZIP.COM 888-599**** US. They use our credit card no. and debit my account, since till now I have not received any goods or not refunds my money can you please check with your department for this matter and inform me urgently.
my email aknainani@***.com. thanks for your kind attention on this regards I really need help for this matter urgently.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I cannot register an account
Preferred solution: I want to open an account in Shein HK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not received order
good evening. please note first of we did not receive any confirmation for which u have debited my credit card on 30-11-2023 again today 30-12-2023 you have debited my same credit card again for same amount.
i am very disappointed.
to see that. Can you please check this matter immediately and refund us our both amounts immediately?
Preferred solution: I want to know please confirm you r sending our required item which we paid for that or not. I need your confirmation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
Preferred solution: Deliver product or service ordered
User's recommendation: for Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maseru, Maseru
Returned parcel has not been collected
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shatin, Sha Tin
Can't log in to the account
Tuen Mun San Hui, Tuen Mun
Cannot register account to buy
Kowloon, Kowloon City
Charged twice for one order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No refund received.
Preferred solution: Full refund
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